Returns / Refunds Policy
No goods may be returned without the prior written consent of CRSCS. Where this consent is given and the goods supplied were correct as ordered the customer will pay a 20% handling charge (minimum £10.00). Any credit issued will be applied as a credit to the account,or debit/credit card used at the point of purchase cash refunds will only be issued if used as the original payment method. We cannot accept opened, used, personalised, part packs or goods supplied more than 28 days ago and returned goods must be in original un-damaged packaging suitable for resale. It is our normal practice to replace any goods supplied which are damaged on arrival and no charge will be made in this case.